Ojai Valley Inn Accessibility Statement

Revised: February 2021

Our Commitment to Accessibility

The Ojai Valley Inn is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (855) 697-8780 or email our team at marketing@ojaivalleyinn.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

Property Accessibility Information

Room Accessibility Information
  • Ojai Luxury, Vista, Luxury, Fireplace Shangri-la, Mini Suite and Paseo suite - available with a king bed or two double beds
    TV closed captioning available
    Visual notification devices for door and phone available (upon request)
    Removal of obvious obstacles
    Bellman assistance (with accessible bell cart) available
    Modified closet areas
    Accessible height peep holes
    Lever type door handles
    Accessible light switches and power outlets
Bathroom Accessibility Information

Roll in showers with bars for bath (if there is a tub), shower and toilet
Shower chairs available (upon request from Housekeeping)
Handheld shower wand
Wheelchair accessible vanities

Hotel Accessibility Information
  • Accessible parking
  • Accessible common areas
  • Accessible elevator
  • Pool and hot tub lift
  • Visual emergency lighting
  • Braille signage (in some locations)

Our website allows guests the means to locate and book rooms with accessibility features. To assist our guests:

  • Hotel accessibility features can be seen when viewing our website
  • Room descriptions include accessibility features

Website Accessibility

We are providing more accessible web content through:

  • Staff and resources that focus on digital accessibility
  • Performing accessibility testing and analysis of new and updated web content along with outside support on a regular basis
  • Training our web content teams and requiring our partners to make accessible design and development a fundamental element of all web content
  • Including accessibility analysis when we procure third party systems or upgrades to existing systems

Our goal is to surpass the expectation of all our guests. We welcome your feedback and encourage our guests to provide comments in the following ways:

Website Contact

For technical accessibility issues, contact our support team. Call 855.697.8780.


Please send any comments or questions to the address below:

Ojai Valley Inn
Attn: Website Content Manager
905 Country Club Rd
Ojai, CA 93023